

change request management
ChaRM – INtegration
SAP Solution Manager ChaRM change documents created and synchronized automatically based on ServiceNow change request conditions.
ITSM – IT service management
ITSM Integration
SNOW adapter is an Add-On solution which comes pre-configured with SAP and ServiceNow best practices on Change Management. Our solution is configurable therefore proving flexibility for customers with specific requirements or customized change management process, such complex landscapes can be configured with the assistance of an implementation partner.
Application Operations
Appops – Integration
Create ServiceNow support tickets directly from SAP Solution Manager Monitoring Alert Inbox.
Reporting and dashboards
Reporting and dashboards
Use SAP Solution Manager data to create ServiceNow dashboards.
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