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CONCORN comes from the days spent sitting in the CONsultants CORNer of the project 0ffice resolving critical SAP issues. Over the years the way we solved these became dependent on tools and processes provided by SAP Solution Manager. Now with the release of Solman 7.2 SAP has delivered a Best of Suite set of Application Life-cycle Management (ALM) tools and processes to help automate IT and drive business value. Being a Boutique SAP Solution Manager Consultancy, we have the in-depth skills required to unlock the value from SAP Solution Manager by removing the pain points of implementing, upgrading and maintaining what is effectively an ERP for Application Life-cycle Management.