VISUALIZED SERVICE IMPACT & MODELING

A UNIQUE WAY TO VISUALIZE AND MODEL SERVICES IN THE SERVICE CATALOG OF SAP SOLUTION MANAGER®

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Your Advantages

vSIM allows you to take the quality of your service management to the next level:

  • Consolidated overview of all service components and their dependencies
  • Optimization and efficient modeling of services based on a thorough understanding of the existing service structure
  • When combined with SAP IT Infrastructure Management: visualization of relationships between infrastructure components across technical systems all the way down to the service in question

Simplified impact and root cause analysis: rapid identification and resolution of incidents and their underlying causes

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Implementation

Easy installation, easy handling:

  • Fiori-based user interface
  • Direct integration with SAP Solution Manager
  • Installed via transport
  • Easy integration with SAP IT Infrastructure Management

VISUALIZED SERVICE IMPACT & MODELING

The age of digitization is bringing IT, business, and technology ever closer together. This also means thatthe future success of any company depends on how efficiently it is able to organize its service management and whether it is able do so from end to endfrom its infrastructures to its technical processes and business services. 

REALTECH, a seasoned provider of IT and enterprise service management solutions and a long-standing SAP technology partner, has developed a number of add-ons specific to this field that are tailored to the needs of SAP Solution Manager® users. Please contact ConCorn Team for more information and demo. 

REALTECH vSIM Software Tutorial 1

THE ONGOING DIGITAL TRANSFORMATION IS PROMPTING MORE AND MORE COMPANIES TO RECOGNIZE THE INHERENT VALUE OF CONNECTED AND INTEGRATED PROCESSES. ISOLATED VIEWS ARE INCREASINGLY BEING REPLACED BY INTEGRATED APPROACHES.AND THIS IS EXACTLY WHAT WE HAD IN MIND WHEN WE DEVELOPED REALTECH VSIM: WITH IT, WE HAVE CREATED A WAY FOR SAP USER TO PERFECTLY COMPLEMENT THE SERVICE CATALOG IN THEIR SAP SOLUTION MANAGER®.
THE MAIN PURPOSE OF THE APPLICATION IS TO MODEL, VISUALIZE, AND PERFORM DETAILED IMPACT ANALYSES OF A COMPANY’S SERVICES. THIS HELPS COMPANIES GAIN AN INTEGRATED UNDERSTANDING OF THEIR SERVICES – FROM THEIR BUSINESS SERVICES ALL THE WAY DOWN TO THEIR TECHNICAL COMPONENTS.

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