SAP Solution Manager Application Operations

Run SAP like a Factory (RSLF) is SAP’s framework and program for effective and efficient application management and solution operations. It contains content, procedures, services, and practices to implement an Operations Control Center (OCC) based on SAP Solution Manager functionality and technology, that provides all of the important status and runtime information on core business processes and underlying software components. 

SAP applications are business critical and slow or poor performance of these applications results in significant revenue loss. Therefore, performance monitoring of SAP is important. SAP infrastructures use multiple application tiers (web dispatcher, Java stack, Business Objects, HANA, etc.) and in-depth visibility into these tiers is essential for accurate and rapid diagnosis.

System & Application Monitoring
One infrastructure for monitoring and alerting covering SAP & non-SAP applications

– System Monitoring
– User Experience Monitoring
– Integration Monitoring 
– Job Monitoring
– HANA and Business Intelligence Monitoring

Technical Analytics & Dashboards
Metric value analytics for different target groups with sufficient look-and-feel – Embedded into Monitoring Applications – Cross Applications via Dashboard Builder – Customer specific via Focused Insight

Root Cause Analysis & Exception Management
Analyze issues in heterogeneous landscapes, ensure compliant configuration and reliable handling of technical and business exceptions

Technical Administration & Guided Procedures
Central management of customer landscapes, automated and guided handling of IT related activities including IT Task Management

ConCorn helps IT managers assure the performance of their SAP applications. By monitoring, analyzing and correlating the performance of all the tiers that support SAP access, it helps administrators proactively detect, diagnose and fix SAP performance problems quickly, before users notice. We also offer Managed Services, please contact us and learn more about PrimeALM Maintenance and Support.

Seamless integration between monitoring, alerting and reporting

No BW Web Templates nor Flash applications anymore:
One UI technology for Monitoring, Alerting & Reporting Views 

No separation between monitoring, alerting and reporting applications anymore:
Embedded Analytics Views tightly integrated amongst Monitoring Applications 

Dashboard Builder is replacing the flash based Management Dashboard applications. KPI’s from different applications can be displayed on one dashboard. 

New dashboard strategy based on:  

– Customizable views direct integrated into the applications,

– New Dashboard Builder tool and

– Customer specific dashboards with Dashboard Factory

ConCorn’s SAP Project and Portfolio Management services include:

  • System and Host Monitoring

  • End-User Experience Monitoring

  • PI/PO Monitoring

  • Interface/Chanel/Message Monitoring

  • Job Monitoring

  • HANA/S/4 HAANA/ BI Monitoring

  • BW Monitoring

  • RCA Root Cause Analysis

  • Administration/ SLA/ Analytics/ Custom Reports

  • SAP Focused Insight / Training / Prime ALM

Contact us

ConCorn  has a friendly and efficient customer service staff ready and willing to assist in any way.

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ConCorn

Your  One-Stop Shop for

SAP Application Lifecycle Management – SAP Solution Manager

“We add value to ConCorn’s and SAP’s customers by understanding their business needs and requirements and recommending SAP and certified partner solutions that reduce costs, improve revenues and can improve customer acquisition and retention down to the end user experience.”

“To profitability create, deliver and support comprehensive SAP and partner solutions to the SAP customer base that enable them to operate their SAP Landscapes in a no risk, highly effective environment.   We will achieve this locally, but globally as well with select partners.”

Valton provided excellent expertise with our POC related to SOLMAN and HP ALM integration effort. He provided us with knowledge regarding the best method to select and how we should proceed with our integration effort. I would recommend Valton as a key resource to help design and build any work with Solution Manager, a great resource to work with.

John Leonard, PMP

IS ERP Program Manager, Stryker

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