This application offers you the possibility to model and illustrate clearly services, service objects and their relations in SAP Solution Manager.* Thus, REALTECH vSIM is the perfect addition to your service catalogue.

Your Advantages

vSIM allows you to take the quality of your service management to the next level:

  • Consolidated overview of all service components and their dependencies
  • Optimization and efficient modeling of services based on a thorough understanding of the existing service structure
  • When combined with SAP IT Infrastructure Management: visualization of relationships between infrastructure components across technical systems all the way down to the service in question

Simplified impact and root cause analysis: rapid identification and resolution of incidents and their underlying causes

IMPLEMENTATION

Easy installation, easy handling:

  • Fiori-based user interface
  • Direct integration with SAP Solution Manager
  • Installed via transport
  • Easy integration with SAP IT Infrastructure Management

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